Meet The Change Agents

Tam Norris

Founder

I’ve spent most of my career helping people and places reach their potential – whether that’s through better housing, stronger communities or smarter infrastructure.

I’ve led a 10,000-home housing association, been part of major regeneration projects, and worked across sectors from UK PLC to small charities and everything in between. No matter the role, I’ve always believed that real change starts with people. Creating thriving cultures, building trust, and leading with purpose – that’s what drives me.

Alongside my non-executive work, I founded The Change Agents to help other organisations lead meaningful, lasting change. From shaping strategy, improving leadership or rethinking how teams work together, I’m all about the people.

I care deeply about doing work that matters, and I’m always up for a conversation about building awesome cultures, leading well and making a difference that sticks.

Maria Norris

Founding Partner

As an experienced people leader and coach, I’ve built and led successful teams, supported future leaders to grow with confidence, and helped shape cultures where people and purpose thrive.

With a blend of frontline experience, operational know-how, and big-picture thinking, I bring both heart and clarity to the work I do. From nursing and mental health to leading organisations through complex change and start-ups, I’ve seen what it takes to make a real difference, both on the ground and at the top.

My approach is rooted in authenticity, coaching, connection, and curiosity. I’m also Vice Chair of a domestic abuse charity in the South and a big believer in purposeful work that leaves people better than it found them.

Lisa Murray

Founding Partner

I’ve worked across the social housing, public, and third sectors for the last 27 years. After many years in operational and strategic roles, I found my true passion 12 years ago: helping organisations deliver people-centred digital transformation and service redesign.

I’ve successfully led major programmes that improve service delivery, enhance customer experience, and build more resilient, high-performing organisations. I’m passionate about delivering change that doesn’t just look good on paper but makes a real, lasting difference to people’s lives.

Blending strategic leadership, hands-on delivery, and board-level insight, I partner with clients to create environments where innovation thrives, services improve, and communities feel the real benefits.

Alongside my consultancy work, I’m proud to serve as Vice Chair and Non-Executive Director for Tai Tarian, one of Wales’ largest social housing providers.

Corina Rendell

Associate Director, Culture & Change

I’m a Transformational Life Coach with a background in NHS mental health services and training in NLP and CBT. I’m passionate about helping individuals and organisations navigate change with clarity and confidence.

I co-wrote and facilitate our flagship workshop, ChangeWell, which supports people through transitions and workplace challenges.

Creating psychologically safe spaces where people feel seen, heard, and valued is at the heart of what I do. My calm, compassionate approach helps unlock potential and build lasting resilience.